Delivery & Installation

DELIVERY

MAINLAND UNITED KINGDOM:

For orders within mainland United Kingdom, there is no additional charge for delivery.

Prior to your order being dispatched, the balance payment will be required to complete your order. We will keep you notified with the progress of your order, along with a convenient delivery schedule to suit you.

Collection from our workshop is most welcome by arrangement, providing the perfect opportunity to view the Robert James collection as well as exploring the wonderful Jurassic Coast.

OVERSEAS DELIVERY:

The Robert James Workshop has the ability and the experience to deliver your order anywhere in the world and as such, we have a number of overseas customers.

If you live outside mainland United Kingdom or you are an overseas customer and have your heart set on a particular sculpture, please get in touch with James to discuss your needs.

Alternatively, if you wish to simply go ahead and place an order, please select the 'Overseas' option in your basket and we will get in touch with you to discuss the costs and options for your country and location. We can then organise safe delivery of your order using our fully insured air freight service.

If you have any queries or concerns regarding delivery, please get in touch with James to talk things through:

+44 (0)7515 126119
james@robertjamesworkshop.com

Timeframes

The entire process with the creation of our sculptures is by hand and consequently, nothing is rushed through. Our focus is very much concentrated on the quality of our craftsmanship, ensuring that it will last the many years that its designed for. We hope you will agree that it's worth the wait!

That said, we endeavour to deliver your order in the shortest timeframe possible. There are also occasions when we will have a sculpture in stock, allowing a much faster turnaround.

Please note that our delivery times may increase significantly with orders taken during the RHS show dates due to an increase in demand.

INSTALLATION

Installation and correct placement are important factors when choosing a location for your sculpture. in particular, keep your sculpture away from large trees that might drop branches!

If you have any doubts or questions, please don't hesitate to ask us for advice and if you find that you require our installation service, please get in touch with James to talk through the options.